Ashford Small Animal Boarding

About the boarding

Accommodation

18 private apartments across two air-conditioned boarding sheds: eight large wooden hutches, four large indoor cages and six smaller hutches. Accommodation is available for singles and existing bonded pairs or groups, according to size and species. Different households are housed separately. Units have a resting shelf or house, hay rack and bowls or bottles. Wooden hutch doors have fly screening, and removable trays allow thorough cleaning between guests. Bedding, hay, basic vegetables and fresh water are provided; please bring your pet’s usual dry food. Heat lamps are available as an extra.

Exercise

Outdoor runs on grass or paving are available on request, with sole use for each household. Indoor apartments are generally preferred for protection from predators and disease. Grass cannot be fully disinfected between guests, so outdoor access is considered with each pet’s welfare in mind.

Health and hygiene

Pets receive a visual health check on arrival, daily interaction and bottom checks. Accommodation is cleaned and disinfected between stays. Rabbits require both Nobivac Myxo-RHD PLUS and Yurvac, completed at least 14 days before boarding, normally with at least one month before the next booster. Guinea pigs must be free from mites and mange. Owners must disclose health conditions, dietary needs and medication before arrival. Medication can be administered by prior arrangement. A refundable £100 cash veterinary emergency fund is required at drop-off; veterinary advice or treatment will be sought when necessary.

Insurance and qualifications

Insured with Protectivity for home pet boarding, grooming and animal transportation. Dee has over 40 years of experience caring for rabbits and opened the boarding service to other small-pet owners in 2023.

Other services

Opening hours

Drop off and collection

Strictly by appointment: Monday–Friday, 8am–6pm; Saturday by arrangement. No routine Sunday or Bank Holiday drop-offs or collections. Any exceptional Sunday or out-of-hours appointment must be agreed in advance.

Closures and holidays

No routine arrivals or collections on Sundays or Bank Holidays, including Christmas Day, Boxing Day and New Year’s Day.

Prices

Rates

Daily rates: single rabbit £10 small/£12 large; rabbit pair £12. Guinea pigs: single £10; pair £11 small/£12 large; three £13, plus £1 each extra (maximum five). Arrival and collection days charged; five-day minimum. Heat lamp £1/day; nails £7 single/£10 pair; spot-on £4/pet; grooming £10. Medication £2/day for 1–3 types or £6/day for 4+ types or timed doses, not both. Christmas Day, Boxing Day and New Year’s Day: double rate; other Bank Holidays: 1.5 times, subject to agreed offers. Other small pets: quote by arrangement. See website for full prices.

Deposits and payment

A 25% non-refundable deposit secures the booking once accepted. The remaining balance is due seven days before arrival. For bookings made within seven days of arrival, full payment is due immediately. A refundable £100 cash veterinary emergency fund is required at drop-off. Please read the full booking terms on our website.

Getting here

Located in Kingsnorth, Ashford, Kent. Visits, drop-offs and collections are by appointment. To protect guests and reduce disease risks, visitors do not enter the boarding area; a video of the accommodation can be provided before booking.